Living Guide

Move-In

Document the home before you settle in.

What to do

Create a clear record of the home, keys, meters, and existing issues.

  1. 1Before moving in, take dated photos or video of every room, appliance, bathroom, window, wall, floor, and parking area.
  2. 2Record meter readings, key and access-card counts, and appliance condition on the move-in checklist.
  3. 3Report existing damage or missing items in writing to the landlord or property manager and keep a copy of the message.
Required Items

Signed lease; move-in checklist; dated photos or video; meter readings; key and access-card list; landlord or property-manager contact details.

Contact First

The landlord or property manager; the realtor who supported the lease; Housing Services Office when required.

Official SourcesLast reviewed: 2026-09-14